#HR #RRHH Making love and making personal #branding #leadership

When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70 percent of the time. This anomaly threw a massive wrench into the broadly held assumption that IQ was the sole source of success.

Decades of research now point to emotional intelligence as being the critical factor that sets star performers apart from the rest of the pack. The connection is so strong that 90 percent of top performers have high emotional intelligence.

Emotional intelligence is the "something" in each of us that is a bit intangible. It affects how we manage behavior, navigate social complexities, and make personal decisions to achieve positive results.

What's the difference between a remote team that performs like a happy, cohesive unit, and one that performs poorly?

Tsedal Neeley, associate professor at Harvard Business School and founder of consulting firm Global Matters, has focused on this subject--bridging social and emotional distances on geographically dispersed teams--for more than 15 years. 

In a recently released article in the Harvard Business Review, Neeley shared a proven framework that has helped leaders manage long-distance employee relationships. The framework, which has five components, is called SPLIT: structure, process, language, identity, and technology. Here's a primer on the framework, along with some insight from Neeley, who recently spoke to Inc. about it.

Be Ruthless

“Quite candidly, I’m really ruthless in terms of doing only those things which are absolutely essential. I’m saying no to a lot, both in work and life. I see a lot of working moms who think they have to be 110% at work, and then volunteer to run the school auction. We’ve become so awful at saying no. I try hard to become incredibly selective about those things I engage with, so I can be really present for the stuff that I’m doing, and be really engaged with my kids in a meaningful way. People are trying to accomplish too much, and they’re killing themselves in the process.”