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We love talking about what millennials know. As a group that’s become the dominant force in the workforce, we applaud their smarts on tech, social media, and even the age-old practice of branding. Yes, millennials might arguably be one of the overall most intelligent generations to come around. However, that’s not to say they still don’t have a lot to learn, especially when it comes to face-to-face communication.

As the generation that grew up with communication becoming more efficient via digital, their biggest strength could also be a critical weakness. While the way they say things has become more direct, their messages sometimes lack. Why?

Because as one of the first to grow up in a digital world, they’ve been afforded a privilege not found in our day-to-day.

If you’ve ever had a miscommunication or failed to comprehend what someone else was trying to say, it could be that your perceptual languages are getting in the way. Discovered by development psychologist Taibi Kahler, perceptual languages are the different processes of how people communicate. The way people communicate often carries more information than the words themselves, says clinical psychologist Nate Regier, cofounder of the communication-coaching firm Next Element.