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What's the best time to send an email? And why does it seem like it takes forever for someone to respond? A recent study finds that email response time varies greatly by age.
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Scooped by Dr. Pamela Rutledge |
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What we do doesn't explain the "why." Before we make rash value judgments about what is "best" and what constitutes some aberrant or deficit behavior, take a deep breath. Email length and response time are influenced by context, ability to prioritize, response need, expectations within relationships, mental models and filtering styles. Just sayin' This is a great study to begin the next level of inquiry about the 'why' so we can get to the 'so what.' #mediapsych