Digest...
“The frame is the label you apply to a decision you’re going to make. For example, in the context of purchasing a major marketing software platform for your business, you might frame your choice as selecting an enterprise marketing software suite, a cross-channel campaign management system, a digital experience delivery platform, or a management platform.”
“Marketing technologists can play an important role in this process, as the their hybrid ability to appreciate both technical and marketing factors often makes them ideally suited to explore alternate frames and establish the best mix of criteria for field evaluation. My recommendations:
• Identify who’s setting the frame (individually or collectively) for your decision.
• Consider alternative frames, especially those adjacent to a popular label.
• Articulate your strategic reasons for choosing one frame over another.
• List your objective parameters for qualifying the vendors in your field.
• Don’t short change your investment in search costs — do the research.
• Try to recognize your subjective biases so you can weigh them intentionally.”
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